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Information to be provided to the resident

Park owners must provide certain information to residents before or at the time the park owner and resident enter into an agreement [Residential Parks Act 2007 (SA) s 14]. In the case of residential park site agreements, the park owner must provide the information at least 14 days before entering into the agreement (unless it is for a short term and the resident has, by notice in writing, waived the requirement) [s 14(1a) and (1b)].

The information that must be provided includes:

  • a copy of the park rules in force
  • written notice of any fees and charges for services provided by the park owner
  • an indication of which utilities the resident will need to pay
  • contact details for the park owner, including full name and address or registered office of the company
  • contact details for a person who can conduct emergency repairs
  • whether the resident is entitled to any other payment when they cease to occupy the premises (other than a bond)
  • in the case of a residential park site agreement:
    • the resident's rights to sell or relocate a dwelling on the site and any arrangements if they cannot sell
    • a disclosure statement
    • a site condition report
  • the information notice provided by the Tenancies Branch of Consumer and Business Services
  • educational publications prescribed by the regulations
  • instruction manuals for appliances and devices part of the rented premises or common area.

If the park owner changes, the new owner must notify the resident in writing of the change of details within 14 days.

If information is not provided as required by s 14, an expiation fee of $1,200 or a fine of up to $25,000 may be imposed.

Information to be provided to the resident  :  Last Revised: Fri Jul 11th 2025
The content of the Law Handbook is made available as a public service for information purposes only and should not be relied upon as a substitute for legal advice. See Disclaimer for details. For free and confidential legal advice in South Australia call 1300 366 424.