The Complaints Resolution and Referral Service(CRRS) is a free service for people with a disability who are users of Disability Employment Services (DES), Australian Disability Enterprises (ADE) and Advocacy Services and wish to complain about these services.
CRRS offers an independent complaints resolution and referral service.
Complaints can be made by telephone on 1800 880 052 (toll free). This line is available Monday to Friday from 9.00 am to 7.00 pm (AEST). For callers with a hearing or speech impediment, contact the National Relay Service on 1300 555 727 and ask for 1800 880 052. All users must be registered to make and receive calls through the National Relay Service (NRS).
Complaints can also be lodged online using the CRRS Online Complaints Form.
We embrace diversity and welcome all people, irrespective of culture, faith, sexual orientation and gender identity.
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Legal Services acknowledges Aboriginal people as the Traditional Owners and ongoing occupants of the lands and waters in South Australia and we respect their spiritual, cultural and heritage beliefs. We recognise their continuing connection to land, water and community and pay our deep respect to Elders past and present.
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