Office of the Australian Information Commissioner (OAIC)

The OAIC can help individuals in relation to their rights under the Privacy Act and related legislation. They can investigate complaints against Commonwealth government agencies or private sector organisations, including health service providers, credit providers and credit reporting agencies.

GPO Box 5288 Sydney NSW 2001

Telephone: 1300 363 992

TTY: 1300 555 727

Email: enquiries@oaic.gov.au

www.oaic.gov.au

Ombudsman (Commonwealth)

The Commonwealth Ombudsman has the power to investigate administrative actions and decisions of Commonwealth (federal) government agencies and prescribed private sector agencies to see if they are wrong, unjust, unlawful, unfair or discriminatory. This includes complaints about Freedom of Information decisions, delays in processing of requests and complaints about charges.

www.ombudsman.gov.au

Ombudsman (South Australia)

The South Australian Ombudsman can investigate and review Freedom of Information decisions and actions of a state government agency concerning access to documents and amendment of records.

Level 8, 95 Grenfell Street Adelaide SA 5000

Telephone: (08) 7322 7020 or 1800 182 150 (outside metro SA only)

Email: ombudsman@ombudsman.sa.gov.au

www.ombudsman.sa.gov.au

Administrative Review Tribunal (formerly the Administrative Appeals Tribunal)

The ART can review Freedom of Information decisions of Commonwealth government agencies to refuse or grant access to documents.

Level 2, 1 King William Street, Adelaide SA 5000

GPO Box 9955 Adelaide SA 5001

Telephone: 1800 228 333

TTY users: contact National Relay Service on 1300 555 727 and ask for 1800 228 333

Email: reviews@art.gov.au

www.art.gov.au